Contact for Technical Services

Wherever you are, we are.

We are committed to your satisfaction before, during and after your Solex heat exchanger purchase. That’s why we created the Solex Technical Services department to provide worldwide technical support for all our clients. Our global support staff ensures successful implementation and ongoing operation of Solex Equipment. Once your Solex heat exchanger is installed, you can count on the experts at Solex to provide the training, optimization and ongoing product support necessary for the successful operation of your Solex heat exchanger. No matter when or where.

Take advantage of our unparalleled services.

Equipment Commissioning
  • A qualified Solex technical services representative is on-site with your team to ensure the Solex heat exchanger is installed and operating according to specifications.
Training and problem solving
  • On-site user training covers all aspects of equipment operation and maintenance.
  • Detailed maintenance procedures facilitate long and reliable equipment operation.
  • Solex technical support team provides problem-solving processes for any equipment performance issues.
  • Technical support is also offered for any equipment retro-fitting that may be required as clients’ processes or operating conditions change.
Equipment optimization and performance
  • Solex customer support team can verify and validate equipment and process performance in the field.
  • Solex helps clients identify and document opportunities for improvement in operational processes.
Spare parts. Replacement parts.
  • Solex provides both spare and replacement parts for all Solex heat exchangers.

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